南开大学23年春学期《旅游中级英语（二）》在线作业二

奥鹏南开大学新学期作业参考

23春学期（高起本：1709-2103、专升本/高起专：1909-2103）《旅游中级英语（二）》在线作业-00002

（）means hardship ，a harsh circumstance.
A:sculpture
B:ingredient
C:rigor
D:procession
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（）means robbing.
A:courier
B:innovation
C:marauding
D:outgrowth
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（）means one or more ceremonies or customary acts often rep奥鹏南开大学新学期作业参考 代做2元一门eated in the same form.
A:annual
B:ritual
C:fabric
D:rhythm
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（）means a list of the people employed by a company showing how much each one earns.
A:expertise
B:franchise
C:payroll
D:reluctant
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Typically ，people intend to relate to others more about _____during their travel.
A:wonderful experiences
B:unpleasant experiences
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（）means the system of rules and acceptable behavior used at official ceremonies and occasions.
A:shepherd
B:gourmet
C:protocol
D:suite
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（）means a company that is owned or controlled by another larger company.
A:complex
B:fair
C:pillar
D:subsidiary
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（）means money or property that you receive from someone after they die.
A:convention
B:counterpart
C:buzzword
D:legacy
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（）means a wall of earth,stones etc.built across a river to provide water for farming or to prevent flooding.
A:lurk
B:embody
C:defy
D:barrage
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Rize developed his philosophy in service，the essence of which is____.
A:The Gold Standards
B:To try to be "the hotelier of kings and the king of hoteliers"
C:The Three Steps of Service
D:The way of selecting and training employees
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（）means to throw away something that has just been made,because its quality is not good enough.
A:reject
B:proclaim
C:berate
D:undergo
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（）means to take your own appearance by keeping your hair and clothes clean and tidy.
A:highlight
B:groom
C:acquaint
D:foster
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（）means permission given by a company to someone who wants to sell its goods or services.
A:franchise
B:sociologist
C:irony
D:entity
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Some tourists expect to find everything "at home" and tend to be irritated at any discomfort because_____.
A:they haven't adapted to a new environment
B:they are too fussy about everything
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（）means to develop something such as a plan or a set of rules again.
A:dehydrated
B:reformulate
C:self-made
D:prominent
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（）means behaving in an unpleasant or rude way because you think you are more important than other people.
A:miserable
B:discomfort
C:arrogant
D:unfavorable
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（）means to develop and change gradually over a long period of time.
A:double-check
B:evolve
C:rehearse
D:impair
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（）means to be well known for a particular quality that your name is used to represent that quality.
A:first aid
B:layout
C:prerequisite
D:byword
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（）means the respect and admiration that someone or something.
A:guild
B:license
C:missionary
D:prestige
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（）means to experience something ，especially problems.
A:overlook
B:groom
C:encounter
D:provoke
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Please find the exact definition for "upgrade".
A:to say that you support or agree with something without doing anything to prove it
B:to help a skill，feeling，idea,etc.develop over a period of time
C:to damege something or make it not as good as it should be
D:to improve something and make it more modern,es
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To begin a conversion with a dissatisfied customer，you may say _______?
A:may I help you
B:how can I help you
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When a customer is complaining to you ,you should_____.
A:listen carefully and make notes
B:make personal comments
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（）means a large group of musicians who play many different instruments together and are led by a conductor.
A:orchestra
B:posh
C:motto
D:prestigious
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（）means characterized by continuous change ，activity or progress.
A:dynamic
B:elaborate
C:breathtaking
D:imitate
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Experienced employees are naturally excellent trainers for the newly recruited members.
A:错误
B:正确
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According to the introduction of the text，both 2003 World Carnival in Shanghai and 2005 World Carnival in Beijing function more as a platform for cultural exchanges than a funfair to entertain people.
A:错误
B:正确
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Ameircan women entered the workforce mainly because of the feminist awakening.
A:错误
B:正确
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Uniformity is the guiding principle for the franchise and chain stores.
A:错误
B:正确
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The medium-sized and smaller cities are not so much suitbale for large conventions as Beijing and Shanghai。
A:错误
B:正确
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Europeans brought carnival to the Caribbean ,but Caribbean carnival traditions are more rooted in ancient African culture than inherited from European culture.
A:错误
B:正确
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Adequate training will reduce the turnover and improve the customer service.
A:错误
B:正确
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Cross-cultural training will help the employees to deal with customers from cultural backgrounds.
A:错误
B:正确
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Of the existing theories about the origin of carnival ，people are not sure which theory is more true to the fact.
A:错误
B:正确
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The most important skills for new employees are first aid and food preparation.
A:错误
B:正确
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Lent is a fasting season lasting four weeks for Christians to commemorate the revival of Jesus Christ.
A:错误
B:正确
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Foreign fair organizers are superior to their Chinese counterparts only because they are more experienced.
A:错误
B:正确
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According to some experts ，the development of convention venues in Beijing will contribute substantially to the local economy.
A:错误
B:正确
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The income from convention industry has boosted the development of the relevant sectors.
A:错误
B:正确
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During the orientation ，new employees should be taught how to perform their job properly.
A:错误
B:正确
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Just as Caribbean carnival traditions are a evolving mosaic of African culture composed of African rituals ，craftsmanship，music and dance，Trinidad's carnival is also a beautiful mosaic of cultures of different continents and races.
A:错误
B:正确
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The fast food industry has a great influence on the way of living of millions of people.
A:错误
B:正确
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The majority of employees in the fast food industry will rise up the corporate ladder.
A:错误
B:正确
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The McDonald's is the largest employer in the United States.
A:错误
B:正确
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Although the followers of the Roman Catholic started the tradition of carnival hundreds of years ago,nowadays Christians all over the world celebrate carnival.
A:错误
B:正确
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Many people blame the fast food industry for its unhealthy food offered.
A:错误
B:正确
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Customers usually base their experience on the interaction with employees.
A:错误
B:正确
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In order to help the new employees to maintain a high level of motivation and build up confidence ，a well-planed program is necessary.
A:错误
B:正确
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Most of the profits of the McDonald's are made from selling fast food.
A:错误
B:正确
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The main problem with China's exhibition industry lies in a lack of investments.
A:错误
B:正确
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