南开大学23年春学期《旅游中级英语(二)》在线作业一
奥鹏南开大学新学期作业参考
23春学期(高起本:1709-2103、专升本/高起专:1909-2103)《旅游中级英语(二)》在线作业-00001
()means to develop and change gradually over a long period of time.
A:double-check
B:evolve
C:rehearse
D:impair
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()means to take your own appearance by keeping your hair and clothes clean and tidy.
A:highlight
B:groom
C:acquaint
D:foster
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()means the respect and admiration that someone or something.
A:guild
B:license
C:missionary
D:prestige
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what does "exotic"mean?
A:from a distant and exciting country ;unusual and exciting
B:having a strong desire to be successful,powful or rich
C:happy and without worry
D:very close;touching or almost touching
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what does "abandon"mean?
A:someone coming into a country from abroad to make their home there
B:to give up or bring an end to something
C:one thousandth anniversary
D:to minic
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The word"titzy"in Webster's Dictionary,which means fashionable and posh,comes from Cesar Ritz,the famous hotelier,because____.
A:Cesar Ritz was a stylish person
B:Ritz hotel was frequented by people of fashion
C:Cesar Ritz cared much about details 奥鹏南开大学新学期作业参考 代做2元一门in creating stylish hotels,and that made his name closely connected with fashion
D:Cesar Ritz always led the latest fashion of his day
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()means complete and inculding everything that is necessary .
A:royalties
B:establishment
C:comprehensive
D:markup
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()means hardship ,a harsh circumstance.
A:sculpture
B:ingredient
C:rigor
D:procession
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()means a connection with a political party or religion,or with a larger organization.
A:affiliation
B:institution
C:acquisition
D:obligation
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()means to complete very hard with someone in order to get something.
A:boost
B:forum
C:entrust
D:vie
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()means behaving in an unpleasant or rude way because you think you are more important than other people.
A:miserable
B:discomfort
C:arrogant
D:unfavorable
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()means the quality or state of being pure.
A:myraid
B:purity
C:tableware
D:alleyway
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()means a wall of earth,stones etc.built across a river to provide water for farming or to prevent flooding.
A:lurk
B:embody
C:defy
D:barrage
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()means one or more ceremonies or customary acts often repeated in the same form.
A:annual
B:ritual
C:fabric
D:rhythm
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()means if a feeling,attitude,or action is contagious ,other people are quickly affected by it and begin to have it or do it.
A:marked
B:lavish
C:contagious
D:conducive
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()means the act or process of illustrating something.
A:illustrate
B:apology
C:consolation
D:validity
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Horst Schulze ,the founder of The Rize-Carlton Hotel Company ,wanted guests to feel that they did not want to go home.To achieve this goal,_____.
A:It is more important for the hotel to provide a relaxed atmosphere than a refined atmosphere
B:It is more important for the hotel to provide a relaxed as well as a refined atmosphere
C:It is important not to have staff who want to be treated as servants
D:It
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Cesar Ritz revolutionized the concept of hotel luxury in that____.
A:he made the dining process an enjoyable experiencing to the patrons
B:He not only provided patrons with stylish and tasteful environment,gourmet food to the good music,but also superb service
C:He set rules of protocol and of seating for people in formal oc
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()means combine well with (sth.)to form a whole.
A:transform
B:utilize
C:befall
D:complement
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The Motto We are Ladies and Gentlemen serving Ladies and Gentlemenindicates that ____
A:The Rize-Carlton employees should regard themselves as ladies and gentlemen as patrons do
B:The Rize-Carlton employees expect to be treated as ladies and gentlemen by the patrons
C:The hotel's work environment have converted the Rize-Carlton employees into ladies and gentlemen
D:The Rize-Carlton employees should treat their coworkers with the same dignity as when they treat guests.
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Cesar Ritz was unlikely to be a man to revolutionize the concept of luxury and to the social world of all of Europe mainly because of _____.
A:his lack of proper education
B:his humble peasant family background
C:his inadequate understanding of the taste of upper socil class
D:his national background
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()means something that encourages you to work harder ,start a new activity,etc.
A:soild
B:integrated
C:incentive
D:exhibition
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()means to throw away something that has just been made,because its quality is not good enough.
A:reject
B:proclaim
C:berate
D:undergo
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Rize developed his philosophy in service,the essence of which is____.
A:The Gold Standards
B:To try to be "the hotelier of kings and the king of hoteliers"
C:The Three Steps of Service
D:The way of selecting and training employees
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To begin a conversion with a dissatisfied customer,you may say _______?
A:may I help you
B:how can I help you
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The McDonald's is the largest employer in the United States.
A:错误
B:正确
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Customers usually base their experience on the interaction with employees.
A:错误
B:正确
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Foreign fair organizers are superior to their Chinese counterparts only because they are more experienced.
A:错误
B:正确
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Although the followers of the Roman Catholic started the tradition of carnival hundreds of years ago,nowadays Christians all over the world celebrate carnival.
A:错误
B:正确
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Experienced employees are naturally excellent trainers for the newly recruited members.
A:错误
B:正确
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Most of the profits of the McDonald's are made from selling fast food.
A:错误
B:正确
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Europeans brought carnival to the Caribbean ,but Caribbean carnival traditions are more rooted in ancient African culture than inherited from European culture.
A:错误
B:正确
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Ameircan women entered the workforce mainly because of the feminist awakening.
A:错误
B:正确
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Uniformity is the guiding principle for the franchise and chain stores.
A:错误
B:正确
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The income from convention industry has boosted the development of the relevant sectors.
A:错误
B:正确
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Of the existing theories about the origin of carnival ,people are not sure which theory is more true to the fact.
A:错误
B:正确
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Just as Caribbean carnival traditions are a evolving mosaic of African culture composed of African rituals ,craftsmanship,music and dance,Trinidad's carnival is also a beautiful mosaic of cultures of different continents and races.
A:错误
B:正确
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Adequate training will reduce the turnover and improve the customer service.
A:错误
B:正确
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According to the introduction of the text,both 2003 World Carnival in Shanghai and 2005 World Carnival in Beijing function more as a platform for cultural exchanges than a funfair to entertain people.
A:错误
B:正确
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The fast food industry has a great influence on the way of living of millions of people.
A:错误
B:正确
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The majority of employees in the fast food industry will rise up the corporate ladder.
A:错误
B:正确
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Lent is a fasting season lasting four weeks for Christians to commemorate the revival of Jesus Christ.
A:错误
B:正确
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During the orientation ,new employees should be taught how to perform their job properly.
A:错误
B:正确
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Cross-cultural training will help the employees to deal with customers from cultural backgrounds.
A:错误
B:正确
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The medium-sized and smaller cities are not so much suitbale for large conventions as Beijing and Shanghai。
A:错误
B:正确
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According to some experts ,the development of convention venues in Beijing will contribute substantially to the local economy.
A:错误
B:正确
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The most important skills for new employees are first aid and food preparation.
A:错误
B:正确
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The main problem with China's exhibition industry lies in a lack of investments.
A:错误
B:正确
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Many people blame the fast food industry for its unhealthy food offered.
A:错误
B:正确
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In order to meet the development of the exhibition/convention industry ,a code of regulations and rules has to be formulated.
A:错误
B:正确
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