南开大学23秋学期《酒店信息技术管理（一）（二）（EI双语）》在线作业三

奥鹏南开大学23年秋季新学期作业参考

23秋学期（高起本：1709-2103、专升本/高起专：2003-2103）《酒店信息技术管理（一）（二）（EI双语）》在线作业-00003

在指定的时间,系统会按预定的时间是电话铃响,直到客人接起电话为止。这是哪个系统的功能?( )
A:自动叫醒系统
B:电子留言系统
C:语音信箱
D:回叫拨号系统
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A kind of key that used to maintain the price, descriptor, department, tax and inventory status of a menu item is ( )
A:modifier key
B:settlement key
C:preset key
D:PLU key
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In the language of database management, the file cabinet is called the database, the folders within the drawers are called ( ).
A:database files
B:database records
C:database fields
D:database contents
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在POS终端键盘上,哪些键不可以用于输入订单?( )
A:价格检查键
B:修正键
C:结算键
D:预置键
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Which of the following documents is maintained by the Accounts Receivable module in a computerized financial system?( )
A:invoice register file
B:customer master file
C:employee master file
D:vendor master file
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预定员的初始查询过程将建立什么来开始饭店的顾客周期?( )
A:可用房报告
B:预订记录
C:预定业务记录
D:预计抵达和离开名单
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In relation to the implementation of a teleology system, a property operates a legacy system and a new system simultaneously until confident enough to move entirely to the new system called( )
A:Parallel conversion
B:Direct cutover conversion
C:Parallel configuration
奥鹏南开大学23年秋季新学期作业参考D:Direct cutover configuration
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There are two types of central reservation systems:( )
A:affiliate reservation system and non-affiliate reservation system
B:affiliate reservation system and chain-operated system
C:non-affiliate reservation system and independent system
D:None of the above
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A rooms management module forecasts the number of rooms that will require cleaning by( )
A:only processing expected number of arrivals
B:only processing current house counts
C:processing current house counts and expected number of arrivals
D:it depends
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可以跟踪采购、债务处理以及饭店的财务状况的模块是( )
A:记账收费模块
B:薪资管理模块
C:记账支付模块
D:库存管理模块
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What functions cannot be performed by the payroll module?( )
A:Maintain employee master file
B:Prepare labor management reports
C:Produce payroll tax register and related reports
D:Generate paychecks
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对顾客或者非顾客欠饭店的费用提出支付要求时,需要的文件是( )
A:收入中心报告
B:催付信件
C:分类账总结报告
D:转账报告
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下列关于送货到家饮食服务的说法错误的是( )
A:多部门协作的饮食服务业者的家庭送货网络类似于饭店中央预订系统
B:单一部门时，订单处理开始于接单员将顾客电话号码输入到计算机系统中
C:对于以前没有订购过的顾客，由于系统中没有顾客信息，所以无法处理订单
D:对于以前订购过的顾客，可以从数据库中提取到一个电子顾客记录
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The module that generates the purchase order and updates the order file within the module is( )
A:Finical reporting module
B:Purchasing module
C:Inventory module
D:Payroll module
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一批连接着远程中央处理器的POS终端组成了( )
A:电子收款机
B:POS系统
C:电话计费系统
D:辅助顾客服务
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Which of the following computerized customer services allows customers to get messages and hear their own voice? ( )
A:electronic message system
B:voice mail
C:call-back dialing system
D:room computer system
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The control center of the system, the circuits and mechanisms that process and store information and send instructions to the other system components inside, is ( )
A:TPU
B:APU
C:GPU
D:CPU
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Which of the following is not a good way to collect sales information?( )
A:Participate in industrial trade show
B:Collect exaggerated ads
C:Consult the National Trade Association
D:Visit the dealer
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Which of the following devices is used to consolidate electronic communications between a hotel and a credit card center?( )
A:intelligent platform
B:magnetic card reader
C:debit card
D:smart card
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The Christie's management team is preparing a running budget for the coming year. Which of the following spreadsheet software features helps the team assess the impact of occupancy on expenses?( )
A:Multi-window
B:Macro command
C:input area specification
D:Link spreadsheets
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下列属于饭店管理系统预订模块生成的报告的有( )
A:可用房报告
B:收入预测报告
C:房态差异报告
D:拒转报告
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Which of the following are the operating systems? ( )
A:Windows 10
B:Ubuntu 17.10
C:Microsoft Office
D:macOS High Sierra
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What should be considered in determining the hardware configuration? ( )
A:local area network
B:Intranet
C:stand-alone hardware configuration
D:file server
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The recipe management application maintains the three most important documents of the restaurant's automatic management system ( )
A:ingredient file
B:recipe file
C:menu item file
D:price file
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开发一个成功的收益管理策略需要包括的要素有 ( )
A:团队和临时客房销售
B:餐饮活动
C:本地和地区展会
D:特殊活动
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可以用来衡量中央处理器的速度的单位有( )
A:GHz
B:MHz
C:m/s
D:km/h
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Precosting is a special type of forecast based on which of the following data? ( )
A:Standard recipes including ingredients, quantities and manufacturing processes
B:The exact cost of each raw item purchased by the restaurant
C:Potential total food costs
D:A plan that states each project and its share of consumption
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Guest-operated devices discussed in the following sections include ( )
A:Self-check-in/self-check–out systems
B:In room entertainment systems
C:In-room vending systems
D:Guest information services
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下列说法中正确的有( )
A:复制拷贝是一种需要两个同时工作的存储设备的信息备份技术
B:管理信息系统能够给管理者提供计划、组织、安排等业务所需的各种信息
C:在一个或多个部件停止工作后，仍然能调整操作的在线校验过程叫容错处理
D:管理信息系统可以对商业资源提供高层次的业务和内部控制
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Which of the following hardware is necessary to convert a computer generated serial pulse for internal operation into a serial pulse for remote communication? ( )
A:a modem
B:a computer
C:an asynchronous communication adapter
D:a data port controller
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The operating system is controlled by the user through GUI or CUI.
A:对
B:错
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一个计算机化的中央预订系统可以将财务数据从每个饭店传送回总部处理。
A:对
B:错
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Room status discrepancy refers to a situation in which the house keeping department’s description of a room’s status differs from the information of front desk.
A:对
B:错
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An effective MIS is built around the information need of customers.
A:对
B:错
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Employee folio is used to track customer purchases, compute discounts, monitor expense account activity, and separate authorized business charges from personal expenditures.
A:对
B:错
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Users can write information to the rom.
A:对
B:错
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数据编码能够使数据录入、处理、输出加快。
A:对
B:错
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电话计费系统的自动路由选择功能用于识别电话是从哪个分机打出的。
A:对
B:错
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在饭店有扩张计划时,无需参考拒转报告,可以直接制定计划。
A:对
B:错
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自动化销售办公需要秘书打印出团队房锁定和其他功能信息。
A:对
B:错
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电话计费系统只能控制本地和长途服务,无法对外线电话定价。
A:对
B:错
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In the menu engineering summary, the important information is displayed in a very complex way.
A:对
B:错
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多数独立的中央预订系统失败是因为难以为他们的服务找到需求。
A:对
B:错
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收据打印机作为POS打印机中的现场打印设备,只能打印软账单。
A:对
B:错
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The direct cost is the expense of each computer system component during the purchase of the computer system.
A:对
B:错
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One advantage of working with softcopy is that documents which are created and edited by other people can be easily modified.
A:对
B:错
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选择饮食服务计算机系统时,最容易出现的错误是将选择取决于计算机软件。
A:对
B:错
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Some ingredient files may specify more than one recipe unit.
A:对
B:错
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When deciding what data to process, you only need to consider data identification, collection, and entry.
A:对
B:错
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网关的作用是将发送端计算机的请求转换成接收方的计算机可以理解的格式。
A:对
B:错
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