南开大学23秋学期《客房部运营与管理（一）（二）（EI双语）》在线作业一

奥鹏南开大学23年秋季新学期作业参考

23秋学期（高起本：1709-2103、专升本/高起专：2003-2103）《客房部运营与管理（一）（二）（EI双语）》在线作业-00001

若客人将房间钥匙留在房门上,服务员应( ) .
A:敲门提醒客人
B:取出后自己随身携带
C:取出后服务台保管
D:通知总台
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Maximum quantity means ( )
A:The greatest number of purchase units that should be in guest room at any given time.
B:The greatest number of purchase units that should be in stock at any given time.
C:The greatest number of purchase units that should be in guest room at a certain time.
D:The greatest number of purchase units that should be in stock room at a certain time.
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客房部服务员在做浴室清洁作业时, 勿用 ( ) 抹尘.
A:客用的毛巾
B:湿的摸布
C:喷了药剂的摸布
D:干的摸布
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PH值中7为 ( )。
A:酸性
B:中性
C:碱性
D:以上全错
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多少美元以上的公司资产支出项目属资本支出( )
A:300
B:400
C:500
D:550
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Hotel OPLs use more( )to enhance the detergent's cleaning power. ( )
A:Acidic
B:All purpose cleaner
C:Softer
D:Alkali
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提起重物主要是以身体的部位是( )
A:背
B:腿
C:臂膀
D:腰
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工程部做日常维护活动一般不包括 ( )
A:计划性维修
B:预防性维修
C:年度性大修
D:日常维护
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在擦拭和检查卫生间,卧室的设备用品的路线上,应采用( )客房清扫法进行。
A:从上到下
B:从里到外
C:环形清理
D:先卧室后卫生间
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可循环使用物品的计量单位是 ( )
A:对
B:错
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Room attendant need not lock the door even when leaving the guestroom during cleaning for a few minutes.
A:对
B:错
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服务员做清洁工作时带胶皮手套的主要原因之一是为了保护自身健康。
A:对
B:错
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Different equipment supplied and, when used correctly, helps make cleaning rooms easier.
A:对
B:错
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As one of guest loan items, iron is often set on room attendant's cleaning cart.
A:对
B:错
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Many guests u奥鹏南开大学23年秋季新学期作业参考nintentionally leave items behind when they depart the hotel. If you find items belonging to a guest after their departure secure the item immediately.
A:对
B:错
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Solvent cleaners/degreasers is used to break down fat and grease and other stains and grime build up, on hard surface floors (tiles, concrete) and stoves.
A:对
B:错
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凡是门把手上挂着"Do not Disturb"牌子或有反锁标志的房间,服务员一概不许敲门打扰.
A:对
B:错
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Many retirees will not be able to do the physical labor required in many housekeeping jobs, but they could serve in such positions as linen and uniform attendants or inspectors.
A:对
B:错
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洗衣房的快洗服务只需要1-2小时即可完成。
A:对
B:错
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A variety of pests make their way into a guestroom. The location of the hotel is likely to influence the types of pests you encounter. Whatever the pest, it must be removed immediately.
A:对
B:错
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