南开大学22秋学期《饭店业人力资源管理（一）（二）（EI双语）》在线作业三

奥鹏教育南开大学平时作业

22秋学期（高起本1709-1803、全层次1809-2103）《饭店业人力资源管理（一）（二）（EI双语）》在线作业-00003

通过增加要求不同技能的任务改进工作构成,亦称为“纵向工作扩张”的方法是 ( )。
A:工作扩大化
B:工作丰富化
C:工作简化
D:工作轮换
正确答案获取微信：424329

允许雇主在雇员选择和晋升时合法歧视的职业资格是( )。
A:合法职业资格
B:不利影响
C:经营必需
D:有差异的效果
正确答案获取微信：424329

Craft unions and industrial unions are not the same. Workers in craft unions:
A:have more skills than those in industrial unions.
B:perform work for a single type of industry.
C:essentially have the same skills or perform the 奥鹏教育南开大学平时作业same task.
D:can decertify their unions while workers in industrial unions cannot.
正确答案获取微信：424329

()是了解工资的真实价值或购买力的有效指数,它基本反映了商品或服务零售价格的变化,是通过对比当前的商品或服务的价格和基期价格得出的。
A:物价指数
B:国内生产总值
C:消费价格指数
D:生产者物价指数
正确答案获取微信：424329

Which of the following types of interview questions encourages job applicants to elaborate on an issue and promotes a comprehensive response?
A:open-ended questions
B:eclectic questions
C:stress questions
D:closed-ended questions
正确答案获取微信：424329

An unfair labor practice strike occurs at a business, and the employer hires replacement workers.
Which of the following statements about the NLRB’s position in this situation is true?
A:The NLRB has no right to intervene in any way in this situation.
B:The NLRB has the right to order the replacement workers off the job and to reinstate striking employees.
C:The NLRB can only force the company to reinstate striking employees as the replacement employees leave the company.
D:The NLRB has the right to force the company to discharge the striking workers.
正确答案获取微信：424329

The president of the 25-unit Family Fun Restaurant chain recently established a policy of filling open supervisory and managerial positions from applicants within the company. Implementing thispolicy will call for all of the following human resources activities except:
A:internal recruiting to fill open supervisory positions.
B:external recruiting to fill open line-level positions.
C:external recruiting to fill open managerial positions.
D:succession planning for current line-level employees.
正确答案获取微信：424329

个人奖励计划包括()、标准工时计划、佣金计划、奖金计划、知识工资和绩效工资。
A:技能工资
B:标准工资
C:加班奖励工资
D:计件奖励工资
正确答案获取微信：424329

George, a hotel manager, is considering his options for establishing pay structures for the hotel. All of the following are among his options except:
A:a skill-based pay system.
B:a factor comparison pay system.
C:a two-tier wage system.
D:a knowledge-based pay system.
正确答案获取微信：424329

Which of the following tools do managers use when budgeting labor expenses for their departments?
A:performance standards
B:productivity standards
C:staffing guides
D:job specifications
正确答案获取微信：424329

An employer has posted a list of rights employees have under OSHA. The list has two items: the right to know about hazardous materials in the workplace and the right to report violations of OSHA standards without fear of punishment by the employer. Which of the following rights should also be on the list?
A:the right to accompany OSHA compliance officers during an inspection of the workplace
B:the right to refuse to work in an unsafe environment
C:the right to know when an inspection by compliance officers is being planned
D:the right to a company-sponsored safety and health program
正确答案获取微信：424329

Broadening a job to include additional tasks requiring similar skills and abilities is referred to as:
A:job simplification.
B:job enlargement.
C:job rotation.
D:job enrichment.
正确答案获取微信：424329

Programs designed to reduce stress that employees feel when beginning a new job are called:
A:benefit programs.
B:socialization programs.
C:orientation programs.
D:compensation programs.
正确答案获取微信：424329

下面哪个培训方法不属于非管理者培训?
A:讲座
B:在职培训
C:工作指导培训
D:公文处理工作培训
正确答案获取微信：424329

Two weeks after starting his job as an engineer, Joel is overwhelmed with all his new responsibilities. He would try to get some counseling through the employee assistance program, but he doesn’t know where the human resources office is at his property. After directing Joel to the HR office, Joel’s manager should consider suggesting improvements in the property’s:
A:employee assistance program.
B:group incentive program.
C:grievance procedures.
D:orientation program.
正确答案获取微信：424329

At a large downtown convention hotel, final candidates for open bell staff positions are asked to lift several bags and boxes as a test. This selection technique is an example of:
A:physical and motor ability testing.
B:weighted application testing.
C:pencil-and-paper testing.
D:reliability testing.
正确答案获取微信：424329

雇佣者回报员工的方法,包括现金、公平和收益等,因此被称为()。
A:薪酬体系
B:直接薪酬体系
C:间接薪酬体系
D:全面薪酬体系
正确答案获取微信：424329

Since the Great Recession began in 2008:
A:employees have generally found it easier to advance their careers at their current employers.
B:employees have been more likely to look for different opportunities outside of their current jobs.
C:job applicants have been low in supply.
D:human resource and recruiting personnel have been more focused on hiring employees at the lowest skill levels.
正确答案获取微信：424329

Kerri hands a guest a room key, smiles, and says, “If we can do anything to help make your stay more pleasant, don’t hesitate to call us.” A trainer in the background makes some marks on a paper on a clipboard. A training program that emphasizes the degree of sincerity or friendliness with which guest service is delivered is likely based on which of the following types of training objectives?
A:on-the-job behavior
B:learning-acquired
C:critical-incident
D:reaction-based
正确答案获取微信：424329

在一定时间内员工完成的工作量是( )。
A:生产率标准
B:业绩标准
C:劳动预测
D:生产率
正确答案获取微信：424329

工会主要有两种类型,它们是()?
A:行业工会
B:产业工会
C:国家工会
D:地方工会
正确答案获取微信：424329

解雇面谈是分级惩处的最后一步。面谈的目的是()?
A:完成解雇行为
B:寻找是否存在补救措施
C:回顾走到这一步的全过程
D:届时为什么必须采取这个严厉的纪律处分行为
正确答案获取微信：424329

为了吸引更多的申请者(并且录用后他们可以更有用)雇主希望培训的内容包括( )。
A:针对女性的技能培训
B:实地数学和阅读培训
C:针对英语非母语人士的英语培训
D:资助雇员在贸易和技术学校的学习
正确答案获取微信：424329

当今劳动力正在经历巨大的变化,下面哪些变化趋势影响到人力资源的规划和招聘?
A:劳动力在减少，技术不熟练
B:全球化趋势加强
C:变化越来越大
D:老龄化趋势严重
正确答案获取微信：424329

外部招聘的优势包括( )
A:为企业带来“新鲜血液”和新思想
B:有时可以省去培训开支
C:少了很多内部招聘可能会引起的内部纠纷
D:会造成有员工踩着别人网上爬的风气
正确答案获取微信：424329

人力资源信息系统存储的信息包括( )。
A:个人资料
B:招聘资料
C:前任雇主资料
D:工作经验资料
正确答案获取微信：424329

社交化过程通常包括以下哪几个阶段( )?
A:欢迎活动
B:熟悉组织的规章制度
C:执行真正的上岗入职计划
D:了解组织的历史、价值和目标
正确答案获取微信：424329

有效的员工选择是企业管理层的主要职能之一。管理者进行人员选择时应注意以下哪些方面( )?
A:客观
B:准确
C:彻底
D:连续
正确答案获取微信：424329

对于企业而言,员工流动的成本很高。流动成本可以分为()?
A:可见成本
B:直接成本
C:间接成本
D:不可见成本
正确答案获取微信：424329

适合非管理者培训的方法有( )?
A:在职培训
B:程序指导
C:会议培训
D:公文处理工作培训
正确答案获取微信：424329

Productivity standard is the amount of work output by an employee during a specific period of time.
A:对
B:错
正确答案获取微信：424329

Under the Pregnancy Discrimination Act of 1978, forcing a pregnant employee to resign is illegal.
A:对
B:错
正确答案获取微信：424329

更替型雇员主要分为三类:短期雇员、兼职雇员和外包雇员。
A:对
B:错
正确答案获取微信：424329

Affirmative action programs attempt to overcome past discriminatory practices.
A:对
B:错
正确答案获取微信：424329

面试根据面试人的面试尺度可以分为3类:非机构性面试、半结构性面试和结构性面试。
A:对
B:错
正确答案获取微信：424329

内容效度是测试应聘者完成全部工作内容的全面能力。
A:对
B:错
正确答案获取微信：424329

Skills inventories for managers generally stress problem-solving skills.
A:对
B:错
正确答案获取微信：424329

选择的信度强调选择方法产生相同结果的一致性程度。
A:对
B:错
正确答案获取微信：424329

一个饭店选择员工的方法决定了选择过程的长度,很多饭店用其中最常用的两种方法:多重障碍战略和补偿战略。
A:对
B:错
正确答案获取微信：424329

Selection tests are considered illegal if they measure issues not related to job specifications.
A:对
B:错
正确答案获取微信：424329

加权申请表旨在找出与实际工作表现直接相关的因素,或者说加权申请表本身就是未来工作的一种预测因子标准。
A:对
B:错
正确答案获取微信：424329

Observation is the simplest and least expensive method of collecting job analysis information.
A:对
B:错
正确答案获取微信：424329

Some researchers contend that peer evaluation is the best appraisal method.
A:对
B:错
正确答案获取微信：424329

Candidates should not hesitate when answering interview questions.
A:对
B:错
正确答案获取微信：424329

生产率标准是指什么样的产量是可以接受的。
A:对
B:错
正确答案获取微信：424329

技能清单指将员工现在所掌握的技能、学习新技术的能力、资历和事业目标列成清单。
A:对
B:错
正确答案获取微信：424329

雇佣面试的主要目的是吸引、选拔和留住有竞争力的雇员。
A:对
B:错
正确答案获取微信：424329

Labor forecasting is any method used to anticipate the amount of work required in a specified period of time.
A:对
B:错
正确答案获取微信：424329

That the company loses money to increased labor costs is not typically a result of linking pay to performance?
A:对
B:错
正确答案获取微信：424329

1964年的《民权法》第7章适用于拥有15名以上雇员的公司,主要规定禁止雇佣行为中的种族、肤色、性别、宗教和国籍歧视。
A:对
B:错
正确答案获取微信：424329