南开大学22秋学期《酒店业培训与人才发展（一）（二）（EI双语）》在线作业三

奥鹏教育南开大学平时作业

22秋学期（高起本1709-1803、全层次1809-2103）《酒店业培训与人才发展（一）（二）（EI双语）》在线作业-00003

在实际工作场所进行的培训是()
A:一对一培训
B:在职培训
C:小组培训
D:离职培训
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Training reduces turnover by providing employees with:
A:Involvement in corporate culture
B:Information about their jobs and the organization
C:Predictable work environments
D:all of the above
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”other” costs may include:
A:Replacement costs
B:Overhead
C:Pre?program
D:all of the above
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以下不属于测量的四种主要方式的是
A:定类
B:定量
C:定距
D:定比
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下面哪个选项不属于测量可以为有效的评估提供的依据:
A:持续性的反馈
B:对比
C:准确性
D:时效性
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以下不属于培训需求信息的收集方法是
A:问卷调查法
B:访谈法
C:工作任务分析法
D:专家打分法
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()is that if each employee performs each task to standards, then the overall job will be performed to standard as well.
A:Organization analysis
B:Position analysis
C:Job analysis
D:Task analysis
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以下不属于培训中可以使用的辅助媒体的是
A:视频
B:图片
C:麦克风
D:学员姓名牌
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Which of the following is not an important factor in determining a successful employee orientation?
A:Language and cultural differences among employees
B:Varying literacy levels among employees
C:The employee orientation space
D:Convenient reference material
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“表现、熟练程度、语言、组织目标、价值观和历史”是()培训的内容。
A:具体性
B:社会化
C:入职
D:入职
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Labor?related benefits deriving from effective training are:
A:Fewer employee grievances
B:Fewer lawsuits
C:Less likelihood of a strike
D:all of the above
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Trainers who employ ESP in training sessions can address all learning styles. "P" stands for()
A:Practice it with role?play activities
B:Practice it with games and role?play activities
C:Practice it with games
D:Practice it with special events and role?play activities
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Diversity is multi?faceted, incorporating differences in many areas, such as
A:culture
B:gender
C:sexual orientation
D:all of the above
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下列选项中()不属于主管层
A:主管
B:部门经理
C:高级主管
D:领班
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The components of a CBT course may involve a combination of different aspects such as:
A:Tutorials
B:Drill and skills
C:Problem solving and games
D:all of the above
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Which of the following is the main clause of the outsourcing contract?
A:Data rights
B:Penalties
C:Payment schedules
D:All of the above
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工作分析过程的第二个阶段是
A:为每个职位制定一份全面的任务清单
B:将每个任务分解成组织标准
C:部门经理确定绩效标准
D:构建一个全面的工作描述
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即使组织的法律部门可能会参与监督合同的起草工作,合同阶段也不应该完全“移交”给()。
A:外包供应商
B:公司负责人
C:法律顾问
D:当地法律机构
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Both mentoring and ()can be highly effective in developing the leadership capacity of individuals. The goal of both processes is to maximize performance.
A:coaching
B:training
C:guiding
D:directing
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()help participants develop new skills in a safe environment.
A:Role plays
B:Case studies
C:Small group interaction
D:One?on?one sessions
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It is appropriate to ask suppliers questions related to the type of training that will be needed with the installation of a new system. Such questions should be:
A:What type of training will be required to successfully use the new system?
B:What skill level of employee will be involved in the training?
C:Who will conduct the training? Is it you or is it the supplier?
D:Will there be a need to employ a designated trainer long?term?
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组织成员抵制变革的原因包括()。
A:资金问题
B:缺乏信任
C:能力不足
D:害怕工作变动
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The position of instructional systems designer requires a number of competencies including:
A:A foundation in learning theory, including adult learning principles
B:Content expertise, including a thorough working knowledge of job skills and performance expectations for varied positions
C:Effective communication skills
D:A comprehensive knowledge of and skills in using a variety of instructional methods
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Which of the following are mentorship skills?
A:communication
B:listening
C:share
D:teaching
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Icebreakers help set the tone of a training session by:
A:Creating enthusiasm
B:Creating a friendly environment that is conducive to interaction
C:Stressing participants
D:Providing a venue for exchange or interaction
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Which of the following are the two types of introductions that are made at the beginning of a training session?
A:the introduction of the trainer/facilitator
B:the introduction of the manager
C:the introduction of the participants
D:the introduction of the supervisor
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New paradigms of organizational behavior have emerged as we proceed into the twenty-first century, reinforcing the importance of the learning organization. Some of these organizational changes include
A:An emphasis on partnerships and alliances
B:Global versus domestic markets
C:Technological tools that support collaboration
D:Cross?functional work processes and work teams
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以下属于组织资源分析的内容的有
A:设备资源
B:财力资源
C:人力资源
D:信息资源
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入职培训的形式取决于()。
A:被培训员工的喜好
B:培训师的培训习惯
C:被培训员工的数量奥鹏教育南开大学平时作业
D:需要通过培训传递的信息
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Job and task analysis produces which three things?
A:Task lists for each job
B:Job description
C:Job breakdowns
D:Job performance standards
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Some common orientation types include
A:Group sessions
B:Individual sessions
C:Self?orientation
D:Mentor sessions
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The three involved channels or elements in communication process are
A:volume
B:vocal
C:visual
D:verbal
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教学设计的系统方法的特征有
A:大型团队开发
B:线性开发过程
C:系统广泛分布
D:以寻求解决问题的办法为导向
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以下是岗位和任务分析所产生的成果的是
A:每一个工作的任务表
B:工作分解
C:工作业绩标准
D:员工绩效评价单
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以下属于科克帕特里克等级评估法的步骤的是
A:反应评估
B:学习评估
C:行为评估
D:成果评估
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Shadowing is not a form of one-on-one training.
A:对
B:错
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按照工资百分比来编制培训报表是使用得最普遍的方法。
A:对
B:错
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所有的差距和问题都是培训问题,都可以通过培训解决。
A:对
B:错
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行为层评估要比第一、二级别的评估需要付出更多的时间和努力。
A:对
B:错
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The drawback to group sessions is that there is no guarantee that all new employees are receiving the same information.
A:对
B:错
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需求分析只能反映学员的个人意见。
A:对
B:错
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投资回报最基本的计算是计算培训课程成本的回收,通常用百分比表示,计算公式为:培训净收益/培训成本*100%。
A:对
B:错
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Potential problems for the mentor include the vigor taken away from other work, because mentoring, if done correctly, can be time?consuming.
A:对
B:错
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A trainer should analyze apparent trends as part of his or her preparation for training.
A:对
B:错
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One?way interaction refers to an on?going relationship or communication between a trainee and a trainer.
A:对
B:错
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Hannafin Peck设计模型是一个从设计开始的3段式流程。
A:对
B:错
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With selective outsourcing you turn over your entire training and development function to one or more external suppliers.
A:对
B:错
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The emphasis on action learning results in optimal use of the classroom time in enhancing leadership capabilities.
A:对
B:错
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A good trainer only needs the professional knowledge.
A:对
B:错
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小组培训时,培训者的主要责任是鼓励学员参与式学习和相互帮助解决问题。
A:对
B:错
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